TCPA compliance tools for outbound dialing
National DNC scrubbing, calling-window enforcement, PEWC consent tracking, and revocation handling run before every call MobDial places — tools that support TCPA compliance, built into all 8 dialing modes.
This page is general information, not legal advice. TCPA obligations depend on your specific facts and jurisdictions — consult your counsel.
What the TCPA requires, at a high level
As general information — not legal advice — these are the four requirements most outbound teams encounter under the TCPA and related FCC and FTC rules.
Prior express written consent
Autodialed or prerecorded marketing calls and texts to cell phones generally require prior express written consent (PEWC) from the recipient before dialing.
National DNC Registry
Telemarketing calls generally must not be placed to numbers on the FTC's National Do Not Call Registry unless an exception, such as valid consent, applies.
Calling-hour windows
Telemarketing calls are generally restricted to between 8am and 9pm in the recipient's local time. Some states impose narrower windows on top of the federal rule.
Honoring revocation
Consumers can generally revoke consent through any reasonable means, and revocations must be honored — continued calling after revocation can create new violations.
Guardrails enforced before every dial
MobDial runs its compliance checks in the dialing path itself, so a blocked number is never dialed in the first place — not flagged in a report after the fact.
Pre-dial DNC check
Every number is scrubbed against National DNC data and your internal suppression lists immediately before dialing — not just once at list import.
Calling-window enforcement
MobDial resolves each recipient's local time zone and holds calls that fall outside the permitted window, releasing them automatically when the window opens.
PEWC consent verification
Campaigns can require a stored consent record before an autodialed call to a cell is placed. Contacts without a valid record on file are held back from the queue.
Revocation check
Opt-outs and revocations recorded anywhere on the platform suppress the contact across every campaign, and the check runs again before each dial.
Audit trail write
Each scrub result, window decision, consent lookup, and dial decision is written to an audit trail so you can reconstruct what happened on any call.
The cost of getting it wrong
As general information: the TCPA provides statutory damages for violations, and private plaintiffs — including class actions — can bring claims directly.
statutory damages per violation provided by the TCPA
per violation for willful or knowing violations
Because outbound campaigns dial at volume, per-call exposure compounds quickly — a single misconfigured list can produce many individual violations. That is why MobDial runs its guardrails before every dial instead of auditing afterwards.
DNC scrubbing, consent, and audit tooling
National DNC Scrubbing
Pre-dial checks against National Do Not Call registry data plus your internal suppression lists, applied automatically to every campaign.
Calling-Window Enforcement
Per-recipient local time zone resolution with an 8am-9pm default window. Calls outside the window are held and released when it opens.
PEWC Consent Tracking
Consent records stored per contact in the built-in CRM, with campaign-level rules that hold autodialed calls until a valid record exists.
Revocation Handling
Agent, API, and automated opt-out capture that suppresses a contact platform-wide — checked again before every subsequent dial.
Audit Trails
Timestamped records of every scrub, window decision, consent lookup, and dial, ready to export when your counsel or an auditor asks.
Every Dialing Mode Covered
The same guardrails run across all 8 dialing modes, including the Erlang-C-paced predictive dialer with answering-machine detection and voicemail drop.
Where these guardrails do the most work
Predictive Dialer
Erlang-C pacing and AMD with the same pre-dial guardrails on every call.
Learn more →Insurance Teams
Outbound for carriers and agencies calling regulated consumer lists.
Learn more →Financial Services
Collections and fintech outreach where consent records and audit trails matter.
Learn more →Pricing
Plans from Starter at $99/seat/mo to Professional at $299/seat/mo.
Learn more →Common questions
Does using MobDial make my calls TCPA compliant?
No software can make you TCPA compliant on its own. MobDial provides tools that support TCPA compliance — pre-dial DNC scrubbing, calling-window enforcement, PEWC consent tracking, revocation handling, and audit trails — but compliance also depends on how you obtain consent, what you say on calls, and your specific legal obligations. This is general information, not legal advice; consult your counsel.
How does DNC scrubbing work in MobDial?
Before any number is dialed, MobDial checks it against National Do Not Call registry data and your internal suppression lists. Numbers that fail the check are blocked from dialing and the block is recorded in the audit trail. Scrubbing runs automatically across all 8 dialing modes, including predictive dialing.
How does MobDial enforce calling hours?
The TCPA framework generally restricts telemarketing calls to between 8am and 9pm in the call recipient's local time. MobDial resolves each contact's local time zone and holds calls that fall outside the permitted window, releasing them when the window opens. Some states impose narrower windows — consult your counsel about the rules that apply to your calling.
What is prior express written consent (PEWC)?
As general information: prior express written consent is a signed, written agreement in which a consumer expressly authorizes autodialed or prerecorded marketing calls or texts to a specific number. MobDial stores consent records against each contact in the built-in CRM and can require a valid record before an autodialed call is placed. Whether a given record satisfies the PEWC standard is a legal question for your counsel.
What happens when a contact revokes consent?
When a revocation is recorded — by an agent, an API call, or an automated opt-out — MobDial suppresses the contact from further autodialed outreach and writes the revocation to the audit trail. Pre-dial revocation checks run before every call, so a revoked contact is not dialed again by an active campaign.
Put guardrails in front of every dial
Launch outbound campaigns with DNC scrubbing, calling-window enforcement, consent tracking, and audit trails built into the dialing path. Start free, or talk to our team.
MobDial provides tools that support TCPA compliance; no software can make you compliant on its own, and nothing on this page is legal advice. This page is general information — consult your counsel about your obligations under the TCPA, FCC and FTC rules, and applicable state law.