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MobDial network

Route communications through one provider-aware control plane.

MobDial coordinates configured communications providers, routing policy, health signals, number resources, failover, and operational telemetry behind MobDial-owned workflows and APIs. Provider ownership, availability, and coverage remain explicit.

One MobDial identityRole-aware workspacesAPIs + automation
MobBot presenting connected MobDial automation workflows

Routing control

Product workspace preview

Policy active

Queue

Healthy

Provider

Ready

Fallback

Armed

Live workflow

InputConversation reaches routing policy
EvaluateQueue, skill, provider, and policy state resolved
RouteBest allowed destination selected with fallback

Execution guardrails

  • Tenant-aware routes
  • Provider health checks
  • Policy before execution
  • Audit route decisions

Multi-provider

Configure supported providers behind canonical MobDial routing and resource bindings

Policy-aware

Evaluate workspace, route, compliance, health, and destination state before execution

Observable

Keep provider choice, outcome, failure state, and reconciliation visible to operators

Failover-ready

Design fallback paths without hiding which provider ultimately carried the workload

Network control

One operating layer across the communications providers you configure.

MobDial should abstract provider complexity without pretending provider infrastructure is MobDial-owned. Routing, health, identity, policy, and reconciliation stay explicit.

Routing

Provider-aware routing

Select eligible routes using policy, provider readiness, destination, and workspace configuration.

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Voice

Voice execution

Run calls through configured voice providers while preserving canonical MobDial call and conversation state.

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Messaging

Messaging execution

Use configured messaging routes while keeping consent, sender, delivery, and conversation state connected.

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Numbers

Number resources

Bind purchased, ported, or connected numbers to workspaces, policies, and channels with provider provenance.

Health

Readiness and failover

Represent provider health and fallback state so routing decisions can fail safely and visibly.

Audit

Reconciliation and evidence

Track provider identifiers, lifecycle events, usage, and outcomes against MobDial resources.

Routing lifecycle

Resolve policy. Choose an eligible route. Reconcile the result.

01

Resolve the workload

Identify channel, destination, workspace, policy, number, and required capabilities.

02

Choose an eligible provider path

Apply configured readiness, routing, compliance, and fallback rules before execution.

03

Reconcile provider state

Write delivery, usage, failure, and provider identifiers back into canonical MobDial records.

Next step

Design communications routing around explicit provider truth.

Use MobDial to coordinate providers, policies, channels, and operational evidence without coupling every workflow to one carrier interface.